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What if I don’t get an order/shipping confirmation?

Check your SPAM folder. Sometimes Infracyte.com emails are blocked by your provider’s filter. To keep this from occurring, add [email protected] to your email address book.

If this isn’t the problem, contact Customer Support at [email protected]. Include your concern, order number and the email address associated with your Infracyte.com account. A customer support representative will assist you within one business day.